Tenants

Overview

Receptive Property Investments, LLC strives to provide quality service to our tenants.

For comments and questions about your lease or home, please submit a request through your Tenant Portal.

For home repairs, please log into your tenant portal 24 hours a day to create a work order request.

For fire or police emergency, call 911 FIRST then call (817) 500-4893.

For repair emergencies (gushing water, a strong smell of gas or sparks from an electric outlet), please call us (817) 500-4893.

For lockouts, please call (817) 500-4893. Please note you will be charged a $40 lockout fee if the lockout request can be handled during normal business hours (9AM to 4PM Monday thru Friday, excluding holidays). A $75 charge will be applied to requests after normal business hours, on weekends, or holidays.

Policies

Receptive Property Investments, LLC strives to find quality tenants for our properties, therefore each adult desiring to rent from us or live in one of our homes must complete a rental application, pay a $45 non-refundable application fee and allow a credit, criminal, income and rental history background check.

We can usually process your application in one or two business days. You can fill out an online application here.

Please note that security deposits are only refundable upon completion of a lease, if the property is not damaged and tenants do not owe money to Receptive Property Investments, LLC

Receptive Property Investments, LLC provides quality rental housing in accordance with Federal Fair Housing Laws. Therefore we do not discriminate against any potential tenant on the basis of race, color, national origin, religion, sex, familial status (including children under the age of 18 living with parents or legal custodians, pregnant women, and people securing custody of children under the age of 18), and handicap (disability).

Pet Policy

Receptive Property Investments, LLC homes are pet friendly. Common household pets we accept are well behaved, small domesticated dogs, cats, rodents, fish, and certain reptiles. No tenant shall have more than two animals of any species at one time. We require a photo of each pet for our file. Service animals are not considered pets (Documentation Required).

Any negative references from previous landlords regarding pets will be grounds for disqualification. The pet must have never hurt someone. By applying for a property, you certify that your pet has never hurt another person and is not a threat to others.

Approved small pets under 30 pounds are allowed with an upfront $200 pet fee per pet (maximum of two) to be paid in full prior to move-in, an additional $25 of rent per month per pet (maximum of two), and a signed pet agreement. Pet fees are non-refundable.

The following domesticated animals may be allowed with approval:

• Domesticated Cat
• Domesticated Dog, under 20 pounds
• Small rodents kept in cages (gerbil, hamster, guinea pig, etc.)
• Small reptiles kept in cages (turtles, lizards, geckos, etc.)
• Small fish bowls are okay, but no water tanks over 10 gallons
• No snakes, no spiders, no insects, and no birds

Any dog over 30 pounds will need to be interviewed to insure they are trained and well behaved. A big dog interview is $25, without any guarantee that they will be accepted. If a big dog is approved, there is upfront $500 pet fee to be paid in full prior to move-in plus an additional $50 per month in rent. Only one big dog will be allowable, if approved.

We do not allow certain dog breeds (This list is non-negotiable and subject to change):

In accordance with the lease provisions, ANY tenant found to have an unauthorized pet in their property, even TEMPORARILY, will be subject to a $100 fine and a $10 per day fine until the pet is removed.

In addition, Tenants with unauthorized pets may be subject to immediate eviction.

If you have an animal which will not allow our maintenance person entry to your apartment, YOU WILL HAVE TO BE PRESENT FOR ALL REPAIRS AND MAINTENANCE AT OUR SCHEDULE. Even if you have to take off of work.

Tenant will pay all labor and materials for any damage, cleaning, or poop removal needed because of their pet.

Smoking

Smoking is not allowed inside any of our properties.

Pay Rent Online

Did you know that you can now pay your rent online? It's fast, easy, and secure, so why wait? Just log into your Tenant Portal to get started. Below you'll find a few reasons why so many others have already made the switch!

Benefits

Once you’ve signed up, you can:

• View and pay your bills anytime (24/7)
• View and pay your bills from anywhere (any computer with an internet connection)
• Set up an automatic payment
• Sign up for automatic reminder emails
• Review your payment history

Convenience

Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps...

Security

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.